Who we are
Our website address is: http://didemi.com.
Privacy Policy for Didemi
Effective Date: 01/01/2025
At Didemi, your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our online courses platform. By accessing or using Didemi, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide, improve, and personalize our services. The types of information we collect include:
1.1 Information You Provide to Us:
Account Information: Name, email address, phone number, and other details required during registration.
Payment Information: Billing details, including payment card details (processed securely by third-party payment processors).
Course-Related Information: Course preferences, enrollment details, and feedback provided.
1.2 Information Collected Automatically:
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Information: Pages visited, time spent on the platform, and interactions with course content.
Cookies and Tracking Technologies: We use cookies to enhance user experience, track platform activity, and provide relevant content.
1.3 Information from Third Parties:
We may receive information from third-party services you use to log in or link to Didemi, such as Google or Facebook.
2. How We Use Your Information
We use your information for the following purposes:
To Provide Services: Enable access to courses, manage user accounts, and process payments.
To Personalize Experiences: Tailor content, recommendations, and course offerings based on your preferences.
To Communicate: Send updates, promotional materials, and respond to inquiries.
To Improve Services: Analyze usage patterns, troubleshoot issues, and optimize platform performance.
To Ensure Security: Monitor for fraudulent or unauthorized activity.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
With Service Providers: Trusted third parties that assist with payment processing, analytics, email delivery, or technical support.
For Legal Compliance: To comply with legal obligations, enforce our terms, or protect rights, property, or safety.
With Your Consent: When you explicitly authorize us to share your information.
4. Data Storage and Security
We employ robust security measures to protect your information, including:
Encryption: Secure storage and transmission of sensitive information using encryption technologies.
Access Controls: Limiting access to personal information to authorized personnel only.
Regular Audits: Periodic reviews of security practices to identify and mitigate risks.
Despite our efforts, no method of data transmission or storage is entirely secure. You acknowledge and accept this inherent risk.
5. Your Privacy Choices
You have the following rights regarding your personal information:
Access and Update: View or update your account details by logging into your profile.
Opt-Out of Marketing: Unsubscribe from promotional emails using the link provided in the email.
Delete Your Information: Request deletion of your account and associated data by contacting us at privacy@didemi.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Save your preferences for a seamless experience.
Analyze platform usage to improve services.
Provide personalized recommendations.
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact your experience.
7. Children’s Privacy
Didemi is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will delete it promptly.
8. International Data Transfers
If you access Didemi from outside service jurisdiction, your information may be transferred to and processed in our servers located in [insert country]. By using Didemi, you consent to such data transfers.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated effective date. Your continued use of Didemi after updates constitutes acceptance of the revised policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Didemi Customer Support
Email: privacy@didemi.com
Address: 19/38 Scarborough Beach Road, North Perth, WA6006, Australia